Dear Dr. Bernstein,

I wanted to write to you to let you know how much I appreciate the way in which you and your staff handled my recent hair transplant procedure. The professionalism, courtesy and comfortable attitude that you and your staff exhibited made my experience a real pleasure. Having worked with you in the past, I know I can expect the best possible results.

Thank you again for a very comfortable and gratifying day.

D. D.

Dear Bernstein Medical,

The medical treatment at your facility was the finest i have ever received, top to bottom. Dr. Bernstein was as pleasant as he was competent. No pain, no side effects, and people couldn’t even tell the next day, that I had a procedure. The staff were all attentive and helpful. Everything stated in the paperwork was accurate to the minutest detail. Plus TV with remote and free lunch! It is no wonder why you are so highly regarded in this industry. Thank you.

G. R.

Dear Dr. Bernstein & All Staff Members-

Just a note to thank all of you for your consideration and professionalism exhibited throughout my transplant last Thursday. You’re pleasant but business-like approach made me feel as comfortable as possible with an obviously stressful experience and I thank that to your conscientious and knowledgeable staff.

It was comforting to feel assured that the process was simply part of your routine and yet not just production line surgery. I am not yet sure I can envision the final result of the procedure but I anxiously look forward to the result.

Again, thank you all for your consideration, I wish you all continued success!

Sincerely,

D. L.

Dear Dr. Bernstein:

I continue to be exceptionally pleased with the results of your fine work. It was very disturbing to me to watch my appearance change so drastically when I started losing my hair in my thirties. Wearing a hair piece for several years did return my appearance to what I thought it should be but was a constant source of anxiety and required time and money consuming maintenance to have it continue to look its best. And even then, I knew that people could tell that I was “wearing” hair and not growing it.

Choosing surgery was easy, but choosing a hair restoration surgeon was not. I’m glad that I did my homework and I’m more than glad that I chose a very professional and detailed oriented person such as yourself to perform my hair transplants. Both procedures went smoothly and your staff was exceptional in their support and kindness. I just celebrated my 50th birthday last month and certainly have other age related anxieties but hair loss is not one of them. My hair looks great, natural and even though more of it is gray, all that it requires is a haircut once a month.

Sincerely,
O. A.

August 17, 2001

Dear Dr. Bernstein,

I am writing to thank you for all you have done for me. When I came to see you I must admit I was not too optimistic. I didn’t believe anyone could really undo the damage of my previous hair transplant operations which left my hairline “pluggy” and looking like the punch line of one of those late night comedian’s jokes.

During our first meeting, I became cautiously optimistic that I had found the doctor who could really help me. After an examination you described a plan of action specifically designed for me. It included plug removal to get rid of the most egregious of them and then two hair transplant operations using grafts of no more than one, two or three hairs to fill in and effect a natural appearance. Even the plugs removed would be divided into these kinds of smaller grafts and put them back, not wasted! (I had never even heard of or thought about plug removal so this alone encouraged me.)

After the first plug removal procedure I was very happy at how much better I already looked – a fact which took me completely by surprise. Each of the subsequent plug removal procedures produced similar results. Then I was ready for the first of the two hair transplant operations.

Two weeks ago, when I removed the bandage the day after my first hair transplant operation, I was amazed by what I saw. Single, two or three hair grafts filled in between, in front of and behind those smaller original plugs promising a very natural look when they begin to grow. You had described this to me at our first meeting but seeing it was still amazing.

Until now I have not mentioned that I had little hair on top of my head. After this first hair transplant operation these smaller grafts now were placed in a very natural and filling way nearly to the back of my head. Clearly, you are the best in your field of medicine. You have a rare talent and my only regret is not having found you many years sooner.

You have assembled a staff that I believe is second to no other doctor’s office. A prospective patient’s first call to the office begins with a conversation with the very professional, friendly and informative Nazia. Lisa, Nancy, Phillip and Bernice assisted you when you did my hair transplant operation. Each of them were solicitous and encouraging throughout the procedure and clearly genuine in their concern for the patient’s comfort and anxious to relieve any anxiety. They are a great asset to you. Other staff members not directly involved in my procedure nevertheless stopped in to say hello and offer encouragement. I feel very comfortable and at home in your office because of them. I look forward to coming back. Thank you for everything.

Sincerely,

W. R.

Dear Dr. Bernstein,

Thank you very much. You are not only a good surgeon, but a kind and caring person. You really care about your patients. I really appreciate that.

Thanks again,

A. A.

Dear Dr. Bernstein:

When someone you know goes out of their way to help you; a wonderful feeling is experienced. When a total stranger helps someone in need; that wonderful experience becomes so much more meaningful.

For over three years I have put off having this fix done, firstly I was afraid I would find the wrong doctor – like I did with my first one, but the main reason was the cost. Having not worked since 2007, I found the expense much too great. So I put it off but the stress of what was on my head finally got to me and I had to do something.

So I did some research and was led to you. I first want to thank your wonderful staff. You have a great team and I am sure you are proud of them and what you have created. They had the perfect combination of professionalism mixed with humor, undoubtedly gleaned from you.

The true reason for this note though is to thank you for your unbelievable generosity with me. You understood my situation and in the end gave me extra grafts over what we had discussed. I am truly overwhelmed by you amazing munificence and have thought daily about the gift you gave me to make this surgery as successful as it could be.

Of course presently I have no idea what it will look like, but am certain that I will be able to remove my hat with confidence, something I have not been able to do for years. I have never had a hero in my life, but I do now. I truly appreciate your benevolence.

So thank you for your generosity, your kindness, your understanding, and the willingness to help a stranger in need!

Fondly,

S. C.

Dr. Bernstein and Staff,

I want to thank all of you for making a very apprehensive patient feel at ease. It was wonderful to be surrounded by such beautiful, caring and professional people. It gave me hope that this operation would turn out much differently then my past experiences with other places.

Special thanks to the two young ladies who had the duty of holding my hand through the “pins & needles.”

Sincerely,

M. H.

I just wanted to say thanks to you and your staff for the excellent work that you did on me. If you recall, I underwent scar excision of 36 old plugs. The results are great!

I was apprehensive at first, and having to go through three procedures wasn’t exactly thrilling, but in the end the results are incredible. I was finally able to take off the hair piece I’ve been wearing for the past ten years.

Also, thanks for putting me on Propecia. Taking that in connection with Rogaine, I was able to restore a lot of hair. It’s still a little thin in front, but I’m going to give the drugs a few more months and then decide if I should have a session of follicular transplants done.

Thanks again!

W. J.

Dr. Bernstein,

I just want to thank you for doing such a great job on repairing my linear scar on the back of my head. You conducted two FUE’s on me, one 2009 and one in 2010. I sincerely appreciate your help and the change you’ve made in my life.

U. O.

Dear Dr. Bernstein,

I just thought I would drop you a line to let you know that everything is going just fine and healing very nicely.

The main reason I am writing it to express my appreciation to you and staff. Everyone made me feel very, very comfortable, considering what I was going through.

I knew I made the right decision on having you do my hair transplant after last Tuesday. I can hardly wait to see the end result. I look forward to seeing you and your staff in June.

Thanks you all very much!

L. J. #26

Dear Dr. Bernstein,

I had been losing my hair from the crown for 7 or 8 years when it started to fall out from the top and front as well. I could tolerate the crown loss as I couldn’t see it, but by the third year of top and front loss my fragile ego could no longer tolerate it. I set about searching the internet for information on hair transplants.

During my search I discovered follicular unit transplantation and Dr. Bernstein’s seminal research on the topic. I was very impressed with both. Shortly thereafter a business trip took me to New Jersey and I took advantage thereof to attend an open house at Dr. Bernstein’s office. The doctor’s open and honest approach to hair transplantation closed the deal for me and I arranged for my first session some 10 weeks later.

When the time for my session came, my wife and I flew out to New Jersey. We preceded my hair transplant session with a day in Manhattan. It was highlighted by an afternoon at Broadway’s presentation of The Lion King whose tickets we managed to get at the Times Square half-price booth. Our time in New York was worth the trip by itself.

My wife dropped me off at Dr. Bernstein’s New Jersey office the first thing the next morning. Upon entering the office I was provided with a uniform-of-the-day and shown to my “operating room”. I most remember the large comfortable chair and the T.V. which was made available for my viewing pleasure along with a wide selection of video tapes. Once I was seated the doctor came in and drew my new hair line. He then administered the local anesthetic which facilitated the painless removal of the donor hair strip from the back of my head. Then, while the follicular units were being harvested from the donor strip, he generated the first set of implant sites – kind of recalled my days of planting pine trees.

The follicular units were planted in the recipient sites which the doctor had prepared. I was left to occupy the time as I saw fit subject to the constraint of staying in the chair and keeping my head moderately still. This set of operations was repeated until around noon when my wife came in and we were given an opportunity to have a very nice lunch together in the “operating room,” courtesy of Dr. Bernstein.

Following lunch the routine was resumed until the some 2000 follicular units were successfully planted. This was accomplished by about 3 o’clock. We then spent an hour or so cleaning up and being given our post-operative care instructions. My wife then drove us to the hotel and following a night of modest discomfort – eased by the drugs provided upon our departure from Dr. Bernstein’s office – we flew back home.

I had scheduled the procedure at the beginning of a 2 week vacation. I had done such to provide sufficient time to recover from the hair transplant. This turned out to be unnecessary as there was very little negative residual affects from the procedure. However, it did provide time for the obvious physical appearance changes to recede and allowed me to cover those remaining with a comb over. Consequently, when I returned to work, none of my workmates ever mentioned noticing anything different about my appearance. During the following 6 months my transplanted hair went through its break in period and became at one with the hair which had preceded it. I was very glad that I had undertaken the hair restoration and that I had chosen Dr. Bernstein to make it happen.

Unfortunately, with the passage of time my original, non-transplanted hair continued to depart my company. Several years later I returned to New Jersey and Dr. Bernstein to counteract this impact of time. The 2nd transplant was pretty much a repeat of the 1st except for being a bit shorter owing to the need for fewer follicular units to be transplanted. By this time I was retired from work and had no worries about encountering any workmates. But it really didn’t matter as the 1st procedure provided me sufficient hair cover to venture forth bareheaded on the day following the hair transplant confident that no one could see anything different. Looking back, I am very satisfied with my decision to undergo hair transplantation and to have done it with Dr. Bernstein and his staff.

Sincerely,
J. Q.

Dear Staff,

Thank you for being so good. Twenty years ago I had a hair transplant. Since then I avoided people. I am ashamed to say I have too much false pride. In public with Barbie doll like hair that I asked for, (the worst part) has been the equivalent of a severe toothache. I just could not be myself.

A side effect of my graves disease is bulging of the eyes, which does not embarrass me. I accept that I have no control over this condition.

Today, the day after my procedure, there is no discomfort. I look in the mirror and am amazed at the quality results. To me you folks did the impossible. I have no words for how grateful I am. To say thank you is a drop in the bucket.

The entire crew worked with the precision of a Swiss watch. All members were very talented and it was obvious to me all took pride in their work.

Dr. Bernstein listened to me and gave me his expert advice. Erlene placed grafts hour after hour with great patience and expertise. Sandy worked tireless on the grafts, always making me feel I was safe and in good hands.

The great sandwich I had during surgery to the enjoyable movie and music and especially the conversation with a group of good people was a pleasure.

Life is great, not always fair. Thank you.

Respectfully,

G. J.

Dear Dr. Bernstein,

I am happy to have traveled so many thousand miles to be operated on by you and want to thank you and the whole staff for making me feel so comfortable.

I wish you the best, a merry Christmas and a happy new year.

Warmest regards,

G. G.

P.S. Please give my greetings and wishes to the staff members.

I had the honor of meeting Dr. Bernstein and his staff for my consultation appointment. I want to thank you for your professionalism and for a wonderful consultation. Dr. Bernstein was caring, honest and committed to his patient care. Unfortunately, 3 years ago, I had a hair transplantation procedure from a “Big Name” company that does not look after the patient’s best interest and pays top dollar for marketing! Fortunately, I have Dr. Bernstein to fix what went wrong in my prior procedure. Thank you Dr. Bernstein!

Best,

E. O.