Dr. Bernstein and Staff,

A month has flown by since my hair transplant and if I had only known what a breeze it would be, I would have met you all a year ago : I know you all have heard a million times how magnificent you all are, I have to tell you as well. I would like to express my sincere appreciation for your kind and professional service that was provided to me. From the initial moment of making my appointment for the consultation to the actual procedure, I truly appreciate the caring and patience you all showed me. I am so grateful that I was able to have the transplant done with the best!

Thanks again,

W. K.

Five months ago, I came to Dr. Bernstein’s office with a grim outlook. I had previous surgeries at two well-promoted centers for hair restoration. The results from the surgeries were less than satisfactory. Scarring in the donor area and large pencil sized plugs left me feeling worse than being bald. Worst of all I didn’t believe I would ever look normal again.

Dr. Bernstein was very honest in his assessment of my condition. There were no promises of total repair and no false hopes of a perfect recovery. I tool some time to read “The Patient’s Guide to Hair Restoration” and make a decision based on the facts that were given to me after two consultations with Dr. Bernstein.

The staff has also been very helpful, kind, sympathetic, and courteous. They seem happy to be working with a surgeon that takes such pride in his work. I was having a conversation with a technician that remarked, “I would not be able to sleep at night knowing that I was destroying the lives of the patients seeking help”. That is the kind reassurance that makes me feel that I am receiving the best care possible.

The excision surgeries are now complete and I am moving on the next phase. A full session. I have all the confidence in the world that Dr. Bernstein and his staff will try their hardest to fulfill my goals. In just five months, the appearance of my large plugs is close to undetectable and the future looks encouraging.

B. C.

On September nineteenth, I had a transplant procedure at the Fort Lee location. Words cannot adequately express how impressed and pleased I was with the entire experience. From the beginning, with Gina and Priscilla thoroughly preparing me for the procedure, until I departed the Hilton for home, I cannot imagine how things could have run more smoothly.

Dr. Bernstein projects confidence, professionalism and a genuine concern and compassion for the patient. Sadly, these aspects are missing in too many medical experts today. He also has a most pleasant personality. To say that I hold him in the highest esteem just doesn’t seem enough.

Mara and every one of her assistants went beyond the call of duty to make me feel as relaxed and comfortable as possible. They were all quite concerned for my welfare during every moment that I was there. They treated me more like a family member than a patient. I was so pleased with them that I wanted to buy champagne for everyone. Since they still had work to do and I couldn’t drink alcohol for three days after the procedure, I sent flowers the next day.

You have done an outstanding job developing and training the highest quality staff imaginable. I will most likely have a second treatment for my crown area next year if my frontal transplant comes out as well as anticipated. It’s such a relief to know in advance how wonderfully I’ll be treated. I also have several friends and associates who are in need of your services. I guess by now you can figure out who I will be recommending them to. Please don’t ever hesitate to give my name and phone number out to anyone in the New England area that is considering hair transplanting. My wife and I visited several hair replacement companies, read many books and manuals, and viewed informational tapes before deciding on your practice. The research time was well spent.

With utmost respect and appreciation,

D. T.

Dear Dr. Bernstein,

I wanted to write to you to let you know how much I appreciate the way in which you and your staff handled my recent hair transplant procedure. The professionalism, courtesy and comfortable attitude that you and your staff exhibited made my experience a real pleasure. Having worked with you in the past I know I can expect the best possible results.

Thank you again for a very comfortable and gratifying day.

Sincerely,

A. L.

Hello Dr. B,

It has only been 17 short days since my hair transplant repair procedure and I just wanted you to know that thus far I am very pleased with my decision and the work of your group. My scalp is healing rapidly and growth is returning after the graft excision. The burden of the horrible grafts and the reasons that brought me down that road of “bad” hair transplants has been lifted. I feel like I have a new lease on life!!! When I return to New York later in the year I will setup an appointment to consider additional work. Peace be with you!

Sincerely,
R. N.

Did you hear the one about the bald doctor that grew his hair back? Well it’s no joke, but we’ll get back to this part of my story later. Let me start by stating the obvious; losing my hair was a long, slow, steadily painful process that began in my late twenties and continued into my forties.

During that time, I became increasingly preoccupied with this dramatic change in my physical appearance and the accompanying emotional toll. I was not a happy camper. Thus began the quixotic quest for the fulfillment of my impossible dream, to grow hair on my head. Over the course of twenty odd years, I explored every conceivable type of treatment for my “problem”. I even tried some of the more weird “remedies” marketed on TV and over the net. I must confess that I always needed up feeling like Don Quixote, somewhat defeated at being scalped by a windmill, but relentless in my quest.

Now back to the bald doctor. He happens to be my family physician and a rather conservative medical professional. I came in for my annual and I noticed that he had hair on his head, and it was his own Hair! I could hardly contain my amazement. “How in the world did you grow your hair back?” I asked. That’s when he gave me the scoop on Dr. Robert Bernstein. He basically told me that he had done a lot of research on hair restoration over the years. He explained that the doctor had created a technique (Follicular Unit Transplantation) that could achieve excellent medical and cosmetic results. The irrefutable evidence was sitting right in front of me. My doctor gave me the phone number and suggested that I attend one of their seminars.

I was immediately impressed by their customer service. I received prompt and detailed information on their services. More importantly, when I attended their seminar, Dr. Bernstein conducted it. He made clear that he was the surgeon in charge and that he and his team had an uncompromising commitment to safety and quality results. Then he actually allowed us to observe the procedure in progress. It was, to put it mildly, impressive.

Equally impressive was the genuine enthusiasm of the patients who had undergone the procedure and were present to answer questions. I made my decision. Dr. Bernstein and his medical team performed the surgery. It was quick, clean and remarkably comfortable. Eight months later I had hair on my head that looked like it belonged there. That was just the beginning of the benefits that I’ve reaped from my hair restoration.

Restoring my hair has contributed greatly to my well being in three major ways. Mentally, it has relieved me of the daily frustration of obsessing about being bald. What I think about now is how I can improve on other aspects of my health and physical appearance. Emotionally, I feel more positive and optimistic about life and that has translated into a more relaxed attitude towards my daily social interactions. Finally, and most importantly, I just look better physically. He has put me on a track to look good and I plan to stay on that track.

I want to thank Dr. Bernstein and the entire organization for their pioneering work in the field of hair restoration. I’m also grateful for the integrity and commitment to excellence they bring to their work. It has made a positively enduring difference in my life.

Sincerely,

N. M.

Dear Dr. Bernstein and Staff,

I am writing to thank you and your staff for your caring and support during my procedure on July 26th. You and your medical assistants contribute tremendously in helping me.

Thanks again.

K. M.

Dear Dr. Bernstein:

After undergoing my surgery on Friday, April 10th, I felt compelled to inform you of the exceptional professionalism that your staff demonstrated. Throughout the nine-hour procedure, each an every one of you assistants showed genuine concern for my comfort, health, and attitude. You staff’s commitment to your state of the art transplant procedure was evident in their medical and interpersonal skills. They simply love their work!

I spent over three years deciding what type of surgical procedure would benefit my hair loss condition. More importantly, choosing the right doctor to perform the surgery was of paramount concern. I can now state that I made the best possible choice for myself. From my first consultation with you, I was fully relaxed and informed as to the intricacies of a follicular transplant. By speaking with you, examining a procedure in progress, and reading print related materials about your pioneering research; I was able to make an educated and unencumbered decision.

I am grateful that you have dedicated yourself to a medical procedure that enhances the appearance, self-esteem, and confidence of human beings. I have dedicated my life to teaching you students the values of commitment, responsibility, and accountability. From you, I have learned that a person can achieve a sound body. The Chinese culture states that a sound mind and a sound body balances a person’s life. I already feel balanced!

Thank you,

T. V.

Dear Dr. Bernstein,

I wanted to write to you to let you know how much I appreciate the way in which you and your staff handled my recent hair transplant procedure. The professionalism, courtesy and comfortable attitude that you and your staff exhibited made my experience a real pleasure. Having worked with you in the past, I know I can expect the best possible results.

Thank you again for a very comfortable and gratifying day.

D. D.