Dear Dr. Bernstein,

It’s a little more than a week since my transplant procedure, and I didn’t want any more time to pass without writing to compliment you and your entire staff for making the entire experience a pleasant one for me. While I am anxiously awaiting the growth of my hair and wonder how I will ultimately look, I must tell you that if the professionalism exhibited by you and the members of your staff are any indication of what the final result will be, then I know I have nothing to worry about.

From the moment I called your office last September to make my initial consultation and spoke to your receptionist and then finally meeting you and seeing the results of your work firsthand I have felt I made the right decision to literally put myself, rather my scalp and my hair in your hands so to speak.

For those of us sitting on the other side of the doctor’s desk contemplating hair transplant surgery, the decision is fraught with doubt and anxiety, not to mention thoughts of the expense of it all and the many questions that one has to weigh in their mind before making a decision. Does the expense justify the result? Will the experience be painful and uncomfortable? Will I be treated as an individual or just another patient folder in a filing cabinet?

I can honestly say under your care and that of your staff to assuage any doubts I may have had, I am certain I will have made the right decision.

My thanks to you and your team again for making me feel relaxed, treating me so well and for making me feel #1 in your book from Day One.

Until I see you again in 240 days for my follow-up visit, I remain…

Most sincerely,

S. S.

Dear Dr. Bernstein,

I am pleased to send you a progress report on my May 7th procedure.

Looking in the mirror on the third day after surgery I could see the craftsmanship of the careful graft pattern placement.

On the right side it is now difficult to see the donor scar to apply my daily application of aloe vera gel. On the left side there are only two 3 mm scabs remaining.

Finally, it surprises me that there are so many singles and 2-shaft sets in front that are 1 to 1.3 cm long already.

THANK YOU for these impressive early results. I am looking forward to being VERY impressed in two or three more months.

Sincerely,

H. R.

Dr. Bernstein has my highest endorsement. I have been meaning to write. It is 7 months now and I am so happy. What a difference! Please let him know.

Everyone who knows things it looks amazing and absolutely natural. Those that don’t know just think I’ve got a head full of hair. Isn’t that nice. Best investment I ever made. Thank you.

M. G.

Dear Dr. Bernstein,

I wanted to thank you once again for the truly remarkable work you performed on the 3rd of January. As usual it was an extremely pleasurable experience and you and your staff went to great lengths to keep me comfortable, happy and amused.

When I reflect on my history (3 full surgeries and a mini plug-excision procedure) it is still awe-inspiring to look back at the original condition (both aesthetically and medically) of my hair/scalp and at the current condition. At the risk of sounding sycophantic you have performed, in my view, nothing short of a miracle and I do not use the phrase lightly when I say, “you have changed my life”. I know that you will continue on your path to supply hair transplant procedures of the highest quality and will also strive to maintain the absolute integrity and credibility that you have made part of your philosophy.

Hopefully, I have had my final surgery (until you can clone my hair!) but I do want to let you know how much I appreciate what you have done for me and that I will continue to support you whenever you need me.

I am enclosing a little something for you and all of your staff as a small token of my appreciation for all you’ve done.

With many thanks,
Best regards,

G. K.

Hello everyone,

I just wanted to drop you all a line to that you very much before, during and after my procedure. Everyone was extremely nice and professional. I experienced the least amount of pain and discomfort this time. You’re so much further ahead than all the imposters out there! Once again, a big thanks to Dr. Bernstein, Sue, Nancy, Phil etc. (Sorry if I forgot anyone).

Take care, and if you ever come up to Philly for a seminar or something, get in touch and I’ll see you there!

Fondly,

B. D.

Hi Dr. Bernstein,

Sorry I haven’t contacted you earlier it has been 11 months since my hair transplant. Everything is going great I have enclosed some pictures I will send more in the next week. My results look great, I never told anyone, I was a little nervous people would be able to tell, especially considering two weeks after the procedure my wife and I had twins and I had to be at the hospital with no hat on for the first time – no one ever knew. I don’t no if you remember I also had singles after the procedure .

I would like to thank you and your staff for everything you did for me and for going out of your way to make my wife as comfortable as possible during my hair restoration procedure. No doctor has every done as much as you have for me . Especially after the procedure, you answered every email, made numerous phone calls to see how I was doing, prescribed an antibiotic for my shingles.

The picture with me and my daughter is in June 7 months

Thanks for everything.
H. K.

Dear Doctor and Staff,

Today I have a few minutes to write you and thought you would appreciate my thoughts. It’s been two days since my surgery and although I’ve had a little amount of pain in the rear suture area I feel fine. I didn’t need to use the drugs given or even any Tylenol or anything of that nature. I’ve showered four times so far being very careful patting the special shampoo your office gave into my new transplanted area. Although it is still like little red dots they seem to be fading to normal color already and it feels great to have all these little hairs where there were none!

As for your staff – I was made very comfortable and enjoyed their company. They made a possible unpleasant experience seem natural and respectable. I hope they enjoyed the cookies, tea and coffee I brought them. You should be proud of the polite and respectful way they treat your patients.

I just wanted to say thanks to you and your staff. This coming week I’ll see you all for my post checkup, and I can say I finally feel confident I’ll have my hair back.

Sincerely,

B. B.

Dear Dr. Bernstein and Your Wonderful Staff,

We can’t thank you enough for the eight hours that we spent together. The warmth and support not to mention Italian and Chinese food really got us through what we thought would be a much more difficult day! We’re looking forward to seeing some really fantastic results! Thanks again!

K. D.

Dr. Bernstein and Staff,

A month has flown by since my hair transplant and if I had only known what a breeze it would be, I would have met you all a year ago : I know you all have heard a million times how magnificent you all are, I have to tell you as well. I would like to express my sincere appreciation for your kind and professional service that was provided to me. From the initial moment of making my appointment for the consultation to the actual procedure, I truly appreciate the caring and patience you all showed me. I am so grateful that I was able to have the transplant done with the best!

Thanks again,

W. K.